As we were expecting, Samsung Korea today announced the upgrade program for all the Galaxy Note 7 users that have traded or trading their Note 7 device for Galaxy S7 or Galaxy S7 Edge. These customers will be able to upgrade to the Samsung Galaxy S8 or to Galaxy Note 8 that are going to launch next year and these users can upgrade to these devices with 50% off from the price of the Galaxy S7, that means they have to pay half of the Galaxy S7 or S7 Edge price before upgrading to the latest flagship.
The Customers can also get 50 percent discount on LCD repair costs twice and this program will remain open until November 30. The customers that have already exchanged their Note7 device with the Galaxy S7 or Galaxy S7 Edge can also join this program by submitting a retrospective application.
In an official statement, Samsung confirmed this upgrade program that was previously reported few days back. The company also said that the availability of this upgrade offer in other markets will depend on the situation in each country but the company refused to elaborate it further.
Samsung permanently ended the production of the Galaxy Note 7 after multiple reports of the device explosion in different regions even with the exchanged units of the Note7. Samsung is already offering financial incentives of 100,000 won (around $88) to the Note7 customers in South Korea to retain them. The company suffered $5.4 billion loss in operating profit between the third quarter of this year and the first quarter of 2017 because of the Note7 collapse.
Currently, the company is focusing on the promotion and marketing of their Galaxy S flagships Galaxy S7 and S7 Edge and are offering these devices for exchange with Note7 instead of the full refunds.
The Korean company is also facing lawsuits in the US and in other regions. A domestic law firm Harvest Law said on Monday one of its lawyers, Peter Young-yeel Ko and 526 others have filed a lawsuit in a South Korean court against Samsung seeking compensation of 500,000 won ($442.61) per person. Samsung did not immediately comment on the suit.